• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • LCA Portal
  • LAMP2
  • LCA Online Donations
  • IT Help
  • Contact

Lutheran Church of Australia

where love comes to life

  • ABOUT US
        • A BIT ABOUT US

          The Lutheran Church is the largest Protestant church in the world, with over 70 million members. This website tells the story of Australian and New Zealand Lutherans, following Jesus Christ – where love comes to life. Whoever you are, whatever your story, you’re welcome here with us.

        • MORE ABOUT US

          • ABOUT US
          • OUR PEOPLE
          • LUTHERANS WORLDWIDE
          • WHAT WE BELIEVE
          • HOW WE WORSHIP
          • OUR STRUCTURE
          • OUR HISTORY
          • OUR LOGO, OUR MISSION
  • THE LATEST
        • NEWS & RESOURCES

          • NEWS
          • CALLS – EMPLOYMENT – VOLUNTEERING
          • DAILY DEVOTION
          • WORSHIP PLANNING RESOURCES
          • ONLINE WORSHIP
          • PRAYER
          • BULLETINS AND ANNOUNCEMENTS
          • THE LUTHERAN
          • LCA FACEBOOK
        • EVENTS

          • CONVENTION OF GENERAL SYNOD 2024
        • PROJECTS

          • NORTH ADELAIDE PROPERTY SALE
          • MINISTRY FUTURE
          • LOCAL MISSION FUND
          • RELIGION AND DOMESTIC VIOLENCE REPORT
  • SERVICE AREAS
        • FAITH & WORSHIP

          • OFFICE OF BISHOP
          • WORSHIP
            • WORSHIP PLANNING PAGE
            • VISUAL ARTS
          • THEOLOGY AND INTER-CHURCH RELATIONS
          • SOCIAL AND BIOETHICAL QUESTIONS
            • LUTHERAN EARTH CARE
            • LUTHERANS FOR LIFE
        • MISSION & MINISTRY

          • AGED CARE & COMMUNITY SERVICES
          • CROSS-CULTURAL MINISTRY
          • CHILD YOUTH AND FAMILY MINISTRY (GROW MINISTRIES)
          • INTERNATIONAL MISSION
          • NEW AND RENEWING CHURCHES
          • PASTORAL CARE
        • GOVERNANCE & ADMIN

          • LCANZ SERVICE CENTRE
          • ARCHIVES
          • CHURCH WORKER SUPPORT
          • COMMUNICATIONS
          • FINANCE & ADMINISTRATION
          • INFORMATION TECHNOLOGY
          • INSURANCE
          • PROFESSIONAL STANDARDS
            • CHILD SAFETY
        • AGENCIES & AUXILIARIES

          • LANDING PAGE
          • AUSTRALIAN LUTHERAN COLLEGE
          • AUSTRALIAN LUTHERAN WORLD SERVICE
          • FINKE RIVER MISSION
          • LUTHERAN AGED CARE AND COMMUNITY SERVICES
          • LUTHERAN EDUCATION AUSTRALIA
          • LUTHERAN MEDIA
          • LUTHERAN WOMEN
        • MINISTRY PARTNERS

          • LLL
          • MERCER (LUTHERAN SUPER)
  • CONGREGATIONAL LIFE
        • WORSHIP & FAITH

          • LANDING PAGE
          • WHAT WE BELIEVE
          • WORSHIP
          • BIBLE STUDIES
          • DEVOTIONS
          • PRAYER
          • GIVING
        • MISSION & MINISTRY

          • LANDING PAGE
          • GENERAL RESOURCES
          • IN YOUR CONGREGATION
          • NEW AND RENEWING CHURCHES
          • IN YOUR COMMUNITY
          • IN AUSTRALIA AND NEW ZEALAND
          • OVERSEAS
          • FUNDING
        • PASTORAL CARE

          • LANDING PAGE
          • RESOURCES FOR SPECIFIC ISSUES
          • VISITING
          • CHAPLAINCY
          • PREVENTION OF DOMESTIC AND FAMILY VIOLENCE
        • ADMINISTRATION

          • LANDING PAGE
          • COMMUNICATIONS
          • INFORMATION TECHNOLOGY
          • FINANCE
          • HUMAN RESOURCES
          • RECORDS MANAGEMENT
          • SAFE CHURCH TRAINING
        • LEADERSHIP & TEAMWORK

          • LANDING PAGE
          • GOVERNANCE
          • CONGREGATIONAL LEADERSHIP
          • LEADERSHIP AND TEAM MINISTRY
        • CHURCHWORKERS

          • LANDING PAGE
          • PASTORAL CALLS AND VACANCY
          • EMPLOYMENT AND VOLUNTEERING
          • MINISTRY PATHWAYS
          • WELLNESS AND SUPPORT PROGRAM
          • HEALTH AND WELLBEING
          • HUMAN RESOURCE SYSTEM
          • LCANZ LEARNING HUB
          • MINISTRY REVIEWS
          • CONTINUING EDUCATION FOR PASTORS
          • PROFESSIONAL STANDARDS
          • LCA PORTAL
  • RESOURCES & TRAINING
      • Faith & Worship
              • BIBLE STUDIES
              • DEVOTIONS
              • DOCTRINAL STATEMENTS & THEOLOGICAL OPINIONS
              • ECUMENICAL DIALOGUES
              • ETHICAL DECISION-MAKING GUIDES
              • FAITH AT HOME (FAMILY MINISTRY)
              • FIND A CHURCH
              • ONLINE WORSHIP
              • PRAYER
              • REGULAR ELECTRONIC GIVING (REG)
              • THE EPAPHRAS PROJECT
              • THE LUTHERAN
              • VISUAL ARTS
              • WHAT LUTHERANS BELIEVE – VIDEO SERIES
              • WORSHIP PLANNING PAGE
            • Looking for something else? Contact us lca.comms@lca.org.au

      • Mission & Ministry
              • BEQUESTS
              • CARING MINISTRIES
                • CHRISTIAN CARE SUNDAY
              • CHILD YOUTH & FAMILY MINISTRY
              • CROSS-CULTURAL MINISTRY
              • DOMESTIC AND FAMILY VIOLENCE, PREVENTION
              • EMPLOYMENT & VOLUNTEERING
              • GOSPEL FLUENCY
              • LOCAL MISSION FUND
              • NEW AND RENEWING CHURCHES
                • THE EPAPHRAS (PRAYER WARRIORS) PROJECT
              • PASTORAL CARE
              • REGULAR ELECTRONIC GIVING (REG)
            • Looking for something else? Contact us lca.comms@lca.org.au

               

               

               

      • Govern & Admin
              • BULLETINS AND ANNOUNCEMENTS
              • BUSINESS PARTNERS
              • CALLS – EMPLOYMENT – VOLUNTEERING
              • CHILD SAFETY STANDARDS
              • CONSTITUTION
              • COPYRIGHT
              • CYBER SECURITY
              • DISASTER & WELFARE FUND
              • EMAILS
              • ENEWS
              • FORMS
              • FACEBOOK
              • FOUNDATIONAL DOCUMENTS
              • GRANTS & SCHOLARSHIPS
              • HEALTH & WELLBEING
              • HUMAN RESOURCE SYSTEM (HRS)
              • INSURANCE
              • LAMP2
              • LCANZ SERVICE CENTRE
              • LEARNING HUB
              • LOGO & BRANDING
              • MINISTRY REVIEWS
              • NOMINATIONS
              • ONLINE WORSHIP AND MINISTRY
              • PODCASTS
              • POLICIES
              • REGULAR ELECTRONIC GIVING (REG)
              • RISK MANAGEMENT
              • SAFE CHURCH TRAINING
              • SOCIAL MEDIA
              • STANDARDS OF ETHICAL BEHAVIOUR
              • TELSTRA PARTNERSHIP
              • THESES OF AGREEMENT
              • TRANSFER FUND
              • WEBSITES
              • WELLNESS AND SUPPORT PROGRAM
            • Looking for something else? Contact us lca.comms@lca.org.au

      • Training
              • LCANZ LEARNING HUB
              • SAFE CHURCH TRAINING
              • PASTORAL CARE
              • CAMPAIGN AGAINST FAMILY & DOMESTIC VIOLENCE
              • CONTINUING EDUCATION FOR PASTORS
              • AUSTRALIAN LUTHERAN COLLEGE
            • Looking for something else? Contact us lca.comms@lca.org.au

  • Find A …
      • FIND A CHURCH
      • FIND A SCHOOL OR EARLY CHILDHOOD SERVICE
      • FIND AN AGED OR COMMUNITY SERVICE
      • FIND A DISTRICT
      • FIND A SERVICE AREA
      • FIND AN AGENCY OR AUXILIARY
      • FIND A MINISTRY PARTNER
MINISTRY SUPPORT

Cyber Security

The hackers are out there. Let's work together to build our fortress.

No doubt you have read reports in the media about the rapid increase in cyber crime across the world. Not only is the frequency of attacks is escalating, hackers are also getting smarter and craftier. Every time you log in on your laptop or device, you are a potential target for cyber thieves. Chances are, you are being attacked right now.

Our LCA email system defends up to 15,000 attacks a week. That's 625 every hour! We are constantly monitoring and upgrading our defences but by ourselves we can only do so much. Cyber security is the responsibility of every one of us. If you use the internet, you need to be cyber savvy. Just one crack in our fortress leaves all of us vulnerable. So, let's join forces and work together to build one unbreakable line of defence against the attackers.

We're here to help you.

Brett Hausler (Executive Officer of the Church) and Daniel Wiltshire (Head of IT) speak about the cyber threats facing the LCANZ every day and the things all of us can do to build our fortress.

Cyber attacks on LCANZ emails

EVERY DAY
cyber-new1
EVERY HOUR
EVERY MINUTE

Multi Factor Authentication (MFA)

Our latest defence unit

We have introduced Multi Factor Authentication (MFA) on all our LCA email accounts. This video explains what MFA is and how it protects all of us from cyber attacks.

MORE ABOUT MFA

Passphrases

A passphrase is usually as easy for you to remember as a password, but it will make a hacker's job a lot harder. An example: 'Blackstump' is relatively easy to crack; much harder is 'My church is at Blackstump!' As well as the large number of characters in passphrases, the use of spaces and punctuation or special characters makes cracking your code virtually impossible.

How to change a password or passphrase

Multi Factor Authentication (MFA)

Multi Factor Authentication (MFA) is widely used across all industry sectors. Current research indicates that if you have MFA activated, your chance of being hacked is only 0.1%. That's compelling evidence. LCA IT is introducing MFA on all LCA email accounts. When MFA is activated, you will need to verify that the person logging in is really you. You must enter a code from your phone in order to complete the login. This means that, even if a hacker has your passphrase, they can't get into your account because they don't have your phone.

  1. Video: MFA introduction
  2. Info Sheet: Multi Factor Authentication

Password Protection

It is good practice to use different passwords/passphrases for each account you hold. Don’t use passwords/passphrases that can be easily guessed, such as your street address, birthdays or pet names. Create your password/passphrase from a detail that is known only to you. Never share your personal password/passphrase with anyone else. For additional security, enable Multi-Factor Authentication (MFA).

Email us or submit a ticket

Cyber Awareness Training

Cyber Awareness teaches you to be alert to the ways thieves try to trick you into giving them your information. They might send a spam email asking you to click on a link or direct you to a fake website. They might call you on your phone or send an SMS, pretending to be an authority. We all need to understand the techniques criminals use so we can recognise them when we see them. LCA IT has introduced Cyber Awareness Training for Churchwide and District staff. This will help to protect all of us.

Endpoint Protection

Endpoint protection is the term used for software that monitors your programs and emails, detects malicious software and stops it in its tracks. It is the last line of defence against viruses and other malicious software. All LCA devices have endpoint protection installed, but every one of us needs to have active endpoint protection on our personal devices, too.

Hardware and Software

Some people are not fully protected against thieves because they are using outdated hardware (desktop computers, laptops etc) or software (platforms or programs). It is important that your hardware and software are regularly updated so they continue to be supported. As an example, Windows 7 is no longer supported by Microsoft; if you are using Windows 7 or an earlier version, you are increasing your risk of a successful cyber attack.

 Join our LCANZ Defence Force!

Click on the 'locks' in our Circle of Defence (above) to learn how you can protect yourself and everyone you connect with online. Contact our IT support team if you have questions or if you need help or advice. We're here to help you; simply click on the button below to raise a ticket.

RAISE A TICKET

How did we do?

Did you find what you were looking for? Did you find anything out of date or not working properly? Please tell us how we can improve this page.

Email us

Contact us

LCA IT Services
Lutheran Church of Australia

197 Archer Street North Adelaide SA 5006
08 8267 7380 (helpdesk)
https://itsupport.lca.org.au/hc/en-us/requests/new

Where to next?

LAMP2
Information Technology Homepage
Website Homepage

Footer

Quicklinks

  • HOME
  • THE LATEST
  • SERVICE AREAS

 

  • FIND A …
  • VISITORS
  • MEMBERS
  • LEADERS

Contact us

197 Archer Street
North Adelaide SA 5006

PO Box 731
North Adelaide SA 5006

08 8267 7300
email us

© 2025 Lutheran Church of Australia

Privacy Policy • Disclaimer

Designed by LCA Communications